Terms of service

By accessing or using orelunee.com, you agree to be bound by these Terms of Service.

These terms apply to all users of the website, including visitors, customers, and anyone who accesses or uses our services.

If you do not agree with any part of these terms, please do not use our website.

PRODUCTS AND SERVICES

Orelunee offers custom-printed apparel, phone cases, accessories, and other lifestyle products.

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, colors, and sizing information. However, we cannot guarantee that all information will always be completely accurate, current, or error-free.

Because many of our products are printed or manufactured on demand, minor variations in color, placement, packaging, labeling, or finishing may occur. These minor variations are not normally considered defects.

Colors may also appear slightly different depending on lighting conditions and the customer’s screen settings.

PRICING AND AVAILABILITY

All prices and product availability are subject to change without prior notice.

Orelunee reserves the right to:

• Modify or discontinue products at any time.
• Limit the quantity of products available for purchase.
• Correct pricing, product information, or technical errors.
• Refuse or cancel orders affected by pricing or technical errors.

ORDERS AND PAYMENT

By placing an order, you confirm that:

• You are legally capable of entering into a binding agreement.
• All information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• You have reviewed all product options, sizes, colors, designs, and personalization details before ordering.

Orelunee reserves the right to refuse or cancel an order for reasons including:

• Suspected fraud or unauthorized transactions.
• Incorrect pricing or product information.
• Invalid or incomplete shipping information.
• Product availability or production issues.
• Violations of these Terms of Service.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

CUSTOM AND PERSONALIZED ORDERS

Customers are responsible for ensuring that all personalization information, names, text, sizes, colors, and product options are correct before completing an order.

Once a personalized or made-to-order product enters production, changes or cancellations may no longer be possible.

Orelunee is not responsible for errors resulting from incorrect information submitted by the customer.

SHIPPING AND DELIVERY

Delivery times are estimates only and may vary depending on:

• Customer location.
• Production time.
• Shipping carrier performance.
• Customs processing.
• Weather or other unforeseen circumstances.

Orelunee is not responsible for delays caused by shipping carriers, customs authorities, incorrect delivery information, or other external circumstances beyond our reasonable control.

Please review our Shipping Policy for complete shipping and delivery information.